Shipping Policy

Processing Time All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates We offer free shipping on all domestic orders over $50. For orders under $50, shipping rates are calculated at checkout based on your location and selected shipping method.

International Shipping We ship worldwide! International shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. We are not responsible for delays due to customs.

Order Tracking Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.

Lost or Damaged Packages Vitalpo is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package arrives damaged, please contact us within 48 hours of delivery at [your contact email] with photos of the damage so we can resolve the issue promptly.

Contact Us For any shipping-related questions, please reach out to us at [your contact email] or visit our website at vitalpo.com